Last Updated: October 18, 2024

At ADEWELL HEALTH MENTAL SERVICES, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information when you visit our website or use our products and services. We comply with applicable privacy laws, including the Illinois Personal Information Protection Act (PIPA) and the General Data Protection Regulation (GDPR).

By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.

1. Information We Collect

   We collect the following types of information:

   • Personal Information: This may include your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website or when contacting us.
   • Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, pages visited, and the time and date of your visit.
   • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how you use our website. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

   We may use your personal information for the following purposes:

   • To provide and maintain our products and services.
   • To communicate with you and respond to your inquiries.
   • To improve and personalize your experience on our website.
   • To send you marketing communications, promotions, and updates if you have provided your consent.
   • To monitor and analyze website usage and trends.
   • To comply with applicable laws and regulations.

3. Your Rights

   You have certain rights regarding your personal information:

   • Right to Access: You have the right to request copies of your personal information.
   • Right to Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
   • Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
   • Right to Opt-Out: You have the right to opt out of the sale of your personal information should we engage in such activities in the future. To exercise any of these rights, please contact us at 847-610-9400.

4. SMS Communication

   When you provide your phone number through our intake form or contact form, you consent to receive SMS communications from Adewell Health Mental Services.

   • Opt-In Requirement: To receive SMS messages, you must provide your phone number and explicitly consent to receive SMS communications. This consent is separate from any other forms of communication (such as voice or email).
   • Opt-In Box: The opt-in checkbox will not be pre-checked and will be mandatory to indicate your consent.
   • Opt-Out Option: You can opt out of receiving SMS messages at any time by following the instructions included in the messages you receive or by contacting us directly.

5. Sharing Your Information

   We may share your personal information with third parties, including:

   • Service Providers: We may share information with trusted service providers who assist us in providing our products and services and maintaining our website. These third parties are required to protect your information and may only use it to provide services to us.
   • Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.

6. Data Security

   We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

   We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and the “Effective Date” will be modified accordingly. We encourage you to review this policy periodically to stay informed about our privacy practices.

8. Contact Us

   If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us.